- Title: Communications Team Manager
Location: Remote – Work from anywhere and be part of a globally diverse team.
- Job Function:
As our Communications Team Manager, you will lead and manage a team of email and text message salespeople based in the Philippines. You will be responsible for ensuring the quality of their work and helping to develop their skills and expertise. You will also identify and develop other channels for written outreach to grow the impact of our outreach efforts.
- Role Description:
Your primary responsibilities will include managing and coaching the team to improve their email, text, and LinkedIn outreach. You will be responsible for ensuring that their messages are effective, engaging, and make good use of the English language. In addition to day-to-day outreach management, you will be expected to track progress, analyze data, and provide feedback to the team to continuously improve their outreach efforts.
Key Performance Indicators (KPIs) for this role include the speed and volume of outreach, the responsiveness of backlinks, and the overall effectiveness of the team’s messaging.
- Proven management experience, preferably in a remote setting
- Sales or customer service experience, with a track record of achieving KPIs
- Native-level fluency in written and spoken English (a TOEFL score or equivalent is required)
- High general IQ (must take our 15-minute IQ test)
- Experience in copy editing or writing is preferred, but not required
- Comfortable providing written feedback in a constructive manner
- Familiarity with the culture and customs of business professionals in English-speaking countries, such as the US, UK, or Australia
- Ability to adapt writing style to different audiences and industries
- Strong attention to detail and ability to catch errors beyond grammar and spelling, such as formatting or tone inconsistencies.
We are the fastest source of key information at the point of consideration for consumers. By building the most engaging ranked lists and ensuring these are the #1 search result, we connect customers with providers ranging from realtors to content creators.
Our team includes YC alumni and prior founders with multiple CEO and CTO experiences. We have built multiple companies up to $100M and $1B+ values. As a member of our team, you will have the opportunity to work with talented professionals from around the world, and to make a significant impact on the success of our company.